


When you think about it, this makes sense: if you didn’t need to sign in, anyone could make the change and steal the account from you. Important: you must be able to sign in to make any changes. What that means is that we’ll be changing the security information associated with your Microsoft account. What you have is a “Microsoft account” that happens to use a Hotmail, MSN, Live, or email address as its identifier. Your Microsoft accountįrom Microsoft’s perspective, you don’t really have a “Hotmail” or “” account. Remove any outdated phone numbers still associated with the account.Click on Add a new way to sign in or verify.Click on My Microsoft account in the upper-right account drop-down.Yes it is free to download the basic edition. See our other product Speaking Email CarPlay if you have CarPlay. People with blindness, vision problems, or other disabilities who cannot see or type and want to be able to hear, reply to, and compose emails by voice. People who want to make productive use of time when driving to work. People who are busy and run out of time to get through their inbox. It works with Microsoft 365 (aka Office, Outlook) and Gmail email accounts, as well as most other providers including any standard IMAP server. And it lets you action your email - archive, mark-as-read, trash, flag - using voice commands or on-screen buttons. It intelligently extracts content from emails (minus the signatures, disclaimers and threads). This is simple to do and will prevent this prompt popping up on any application that uses your Microsoft account.Ĭlick here to follow the Microsoft instructions to create an alias and make it your primary account.Īn app for iPhone and Android that reads your email out loud to you. Follow the Microsoft recommendation and change the email address of your personal account to an alias so the Microsoft security system doesn't get confused and keep popping up prompts. (It's slightly slower and slightly less robust, sometimes needing a resync.)Ģ. However, this uses ActiveSync, which is an older technology and not quite as good. This login method doesn't support personal Microsoft account, so you won't get this problem. Change to "Office 365 ActiveSync Modern Auth" if you want to use your work account only. You can get this error in Speaking Email when logging in using "Office 365 Direct". A few years ago Microsoft made an attempt at unifying their account types but didn't quite figure it out and seem to think this error message to end users was a solution. A: You may get this error message if you have two Microsoft accounts under the same email address.
